Training Equipment WarrantyUpdated 22 days ago
LIT Method Inc. Training Equipment Limited Warranty
LIT Method Inc. (“LIT”) stands behind the quality and durability of all LIT training equipment.
This Limited Warranty applies to the LIT AXIS, LIT Strength Machine, and LIT Reformer, including all sensors, resistance bands, and related components.
LIT AXIS Warranty
Lifetime Warranty Coverage
The following components are covered under LIT’s Lifetime Warranty against defects in materials and workmanship:
LIT Sensors – defective or malfunctioning sensors that fail under normal use, or sensors that no longer collect accurate data due to internal failure.
If your LIT AXIS sensor becomes defective, contact our Customer Service Team at [email protected] for assistance.
Not Covered Under the Lifetime Warranty
This warranty does not cover:
Lost or stolen LIT sensors.
Cosmetic damage that does not affect functionality.
LIT Resistance Bands (covered under a separate 1-year warranty).
Unauthorized modifications or repairs.
Use of non-genuine or incompatible parts.
Altered or removed serial numbers or factory identifiers.
Resistance Bands Warranty:
LIT resistance bands are covered for one (1) year against defects in materials and workmanship.
If a band fails during normal use, LIT will provide a replacement.
Customers are responsible for a $15–$25 shipping fee, depending on location.
LIT Strength Machine Warranty
Lifetime Warranty Coverage
The following components are covered under LIT’s Lifetime Warranty against defects in materials and workmanship:
Mainframe – the structural body of the LIT Strength Machine.
LIT Sensors – defective or malfunctioning sensors that impact performance.
For service or replacement, contact [email protected].
Not Covered Under the Lifetime Warranty
This warranty does not cover:
Lost or stolen sensors or machines.
Cosmetic damage that does not affect function or safety.
LIT Resistance Bands (covered under a separate 1-year warranty with a $25 shipping fee).
Unauthorized modifications or repairs.
Damage from misuse, neglect, or improper maintenance.
Altered or missing serial numbers.
Damage or misuse of included accessories or attachments.
LIT Reformer Warranty
Residential Use Coverage – 2 Years
For residential customers, the following components are warranted for two (2) years from the date of purchase against defects in materials and workmanship:
Reformer Frame – structural integrity, welds, and joints.
Carriage and Track System – including wheels, rails, and alignment mechanisms.
Mechanical Components – pulleys, foot bar, ropes, and shoulder blocks.
1-Year Coverage (Residential):
Upholstery and Padding – warranted for one (1) year against seam separation or manufacturing defects.
Resistance Bands and Springs – warranted for one (1) year against breakage or failure under normal use.
Commercial Use Coverage – 1 Year
For commercial settings (gyms, studios, hotels, and wellness centers), the LIT Reformer is warranted for one (1) year from the date of purchase against defects in materials and workmanship on all frame, carriage, and component parts.
Not Covered Under the Reformer Warranty
This warranty does not cover:
Normal wear and tear, including stretching of cords, springs, or bands.
Cosmetic damage, including fading, scratches, or discoloration.
Improper installation, setup, or storage.
Commercial wear beyond the defined coverage period.
Unauthorized repairs, modifications, or part substitutions.
Damage caused by misuse, abuse, or neglect.
Warranty Exclusions (Applicable to All Products)
This Limited Warranty does not cover:
Normal wear from repeated use.
Accidental or environmental damage (impact, heat, humidity).
Cosmetic imperfections that do not affect performance.
Commercial or institutional use not covered under a separate agreement.
How to File a Warranty Claim
Contact LIT Customer Support at [email protected].
Include your order number, proof of purchase, and photo or video evidence of the issue.
Once reviewed, LIT will issue a Return Merchandise Authorization (RMA) with return instructions.
After inspection, LIT will repair or replace the defective product or component.
Limitations & Disclaimers
This warranty applies only to the original purchaser and is non-transferable.
All warranty service must be performed by LIT Method Inc. or an authorized service provider.
LIT Method Inc. is not responsible for incidental or consequential damages, including:
Loss of use
Shipping or handling fees
Damage caused by unauthorized repairs or neglect
Replacement parts may be new or refurbished and will carry only the remaining balance of the original warranty period.
Legal Rights
This Limited Warranty gives you specific legal rights, and you may have additional rights that vary by state or jurisdiction.
Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these limitations may not apply to you.